AI can provide real-time, accurate transcriptions of discussions, enabling participants to focus on the conversation without worrying about taking detailed notes. Advanced AI tools can identify speakers, summarize key points, and highlight actionable items, making it easier to review and share meeting outcomes. Additionally, AI-powered transcription systems can integrate with scheduling tools, automatically organize meeting recordings, and analyze trends across sessions, fostering better decision-making and collaboration.
Sounds great, right? It is, but you need to look closely at the application/platform you choose to ensure you understand how your data will be used/shared/sold, and any potential concerns associated with the new application.
Some of the parameters you want to focus on when evaluating transcription tools are:
Security – where does your data reside? Who owns the data? Is your information being used to train the AI tool? Can/will your data be sold to third parties? Is the data encrypted at all times?
Searching functionality – can you search across meetings for keywords or topics, not just within a meeting? Can you create topic trackers? Is it able to provide analytics across meetings looking for trends?
Storage – are there options for you to store your own data? Are there charges associated with data storage? Who owns the stored data?
Compliance – is the company SOC2 Type II, HIPAA, or GDPR-certified depending on the requirements of your industry?
Integrations – can it integrate easily and seamlessly with your current meeting solution? Will you incur additional costs to implement this tool in your environment?
Once you determine which parameters are key to you, take the time to evaluate each tool, ask the right questions, and do a demo to take them for a test drive. Remember that communication and training are key for user adoption, so ensure you have a robust roll-out plan to ensure your organization gets the most out of their new tool. Shortlist ones to consider are Zoom’s own (basic functionality, but they already have your data so no privacy risk), or, if you need more features, check out Fireflies and Grain.
If you have questions about transcription tools, technology evaluation, or application roll out, call or email us, we are here to help! Support at Hybridge.com
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