We’re thrilled to share a major milestone—Hybridge is about to solve our 500,000th support ticket! We couldn’t have done it without you, our amazing clients. Thank you for trusting us as your IT partner.
Since our founding in 2009, we’ve helped our clients navigate some of the most transformative (and chaotic) moments in the tech world. Together, we’ve weathered over a decade of rapid change in IT and cybersecurity:
- The shift from on-premise infrastructure to the rise of cloud computing and SaaS platforms
- The explosive growth of cryptocurrency—and the spike in phishing, ransomware, and other cyber threats it brought
- Major global outages, including Cloudflare disruptions and the infamous CrowdStrike patch that halted systems worldwide
- Zero-day exploits like WannaCry, NotPetya, BlueKeep, and Log4Shell
- The overnight move to remote work during COVID-19 and the resulting IT and security challenges
- The surge in supply chain attacks, like SolarWinds and Kaseya
- The growing adoption of AI, automation, and Zero Trust architectures
- Ever evolving changes in compliance and data privacy regulations (RIA, Safeguards Rule, GDPR, CCPA, etc.)
- Shifting paradigms in endpoint management, identity and access control, and hybrid work models
It’s been a wild ride—and an honor to support you every step of the way.
As we approach this milestone, we’re also looking ahead. We’re committed to evolving with the IT landscape to keep your team secure, connected, and productive.
🎉 To celebrate, we’ll be sending a gift to the organization that submits the 500,000th ticket. Just our way of saying thank you!
Here’s to the next half-million (and beyond). We can’t wait to celebrate our one millionth solved ticket with you!
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