Part of the benefit of being a Hybridge client is that we proactively manage and monitor your infrastructure to keep your organization secure. However, we cannot do it alone and sometimes we need your help. When one of our engineers reaches out to you to perform maintenance on your laptop, please don’t ignore the request! Here’s why:

Splashtop includes your endpoint security software, and must be kept up to date because:

  1. Security Against Threats: Updates include the latest virus definitions and security patches that protect your system from new and emerging threats. These threats could exploit vulnerabilities in your system or compromise your data and privacy.
  2. Bug Fixes and Stability: Updates often include bug fixes and improvements that enhance the stability and performance of your Splashtop and antivirus software. This ensures they run smoothly and efficiently, reducing the risk of crashes or other technical issues.
  3. Compatibility: Updates may also include compatibility fixes that ensure your Splashtop and antivirus software can work seamlessly with the latest operating system updates and other software applications on your computer.
  4. New Features and Enhancements: Software updates frequently introduce new features and functionalities that can improve your user experience and productivity. Staying updated allows you to take advantage of these enhancements.
  5. Compliance and Support: Many organizations require up-to-date software to comply with security standards and regulations. Similarly, having updated software ensures you can receive technical support and assistance when needed, and we can lock or wipe your computer if it is lost or stolen.

In summary, keeping your Splashtop and antivirus software up to date is essential for protecting you and your firm from security threats and data loss, ensuring optimal performance, and taking advantage of the latest features and support options available.

Please reach out to our engineering support team at support at hybridge.com if you have any issues or concerns regarding Splashtop or your endpoint security, and please do respond to their requests to help you keep yourself secure!


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