As we navigate Hybridge’s second annual SOC 2 audit, we wanted to share some key takeaways and insights we've picked up along the way. First and foremost, whether you're required to pursue compliance or choose to do so proactively, it’s important to recognize that this is not a one-time effort. The policies and controls you implement must be followed consistently—every single day, and you’ll be audited on your compliance regularly. Hybridge is being audited annually, which is most common, but other audit cycles are possible. This means these changes are permanent and must be thoughtfully integrated into your workflows in a way that supports your operations, not just checks a box. When done right, these controls reinforce healthy behaviors and sound processes that benefit the organization in the long run, even if it feels like a heavy lift at the start.
Preparation is everything when it comes to a successful SOC 2 audit, whether the first or subsequent. Conducting a thorough internal readiness assessment before the official audit begins is essential—walk through each control, identify any gaps, and ensure compliance is in place ahead of time. It’s also smart to explore compliance platforms to help automate evidence collection and reduce manual tasks but be aware that some responsibilities will still require hands-on involvement. Engaging early with a trusted auditor and maintaining open communication throughout the process helps avoid surprises and keeps everything moving smoothly. Needless to say, it is best to keep the same auditor between cycles, so they don’t have to learn your business again. Lastly, don’t underestimate the value of a strong IT partner. We regularly help our clients prepare for audits, gather evidence, and design processes that align with their control requirements - having that support can make all the difference.
If you are thinking about going through a SOC2 certification process or any compliance process, please reach out to us, we are here to help. support at Hybridge.com
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