Hybridge, Inc. Data Protection and Privacy Policy

Information Collection:

Types of Data Collected: We collect technical data, usage metrics, user and application information, and other business-related information necessary for service provision and ongoing client support and billing.

How Data is Collected: Through user inputs, system logs, and other technical means associated with our services.

Purpose of Collection: Primarily to provide, enhance, and maintain our managed services for our clients.

Information Use:

We use the collected information to provide and improve our services, address technical issues, and communicate with our business clients regarding our services, their technology, and their security and compliance status.

Information Sharing and Disclosure:

Third-Party Sharing: We do not share your data with third parties for marketing or other unrelated purposes. Data may be shared with vetted vendors essential for service delivery, maintenance, and support.

Legal & Compliance: We may disclose data if required by law, regulation, or in good faith belief that such action is necessary for compliance or to protect our rights and those of our clients..

Storage and Security:

All collected information is stored securely with industry-standard encryption methods..

We employ rigorous technical and organizational measures to prevent unauthorized access and data breaches.

Data Retention:

Data is retained for as long as necessary to fulfill our service obligations and as mandated by relevant laws.

User Choices and Rights:

Business clients can request to access, correct, or delete their information by reaching out to our support team.

Security Measures:

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, you should be aware that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers. cybercriminals. Or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal or modify your information.

Hybridge will abide by our internal data use protocols and do our best to protect your personal information but be aware that transmission of personal information to and from our Services is at your own risk.

Should a data breach occur, users will be notified in accordance with our Incident Response Policy.

Use of Cookies and Tracking:

While we use cookies and similar tracking technologies to improve user experience and service quality, business clients can opt out or manage these settings through their browser. We do not sell or otherwise release any cookie or tracking data.

International Data Transfers:

We only transfer data internationally as necessary to provide our services and communicate with our business clients when they themselves are outside the US.

Changes to the Privacy Policy:

Updates or revisions to this privacy policy will be communicated via email or through our official service channels. We encourage regular review of this policy.

Contact Information:

For queries, comments, concerns or to report an incident, please contact info@hybridge.com.

Effective Date:

1 September 2022